Frequently Asked Questions


How long does the tub last?
It will last 10 days if taken twice daily as per the directions of the label, *Please read the label. Serving size may vary between flavours.

How do I take the IsoWhey Complete?
It mixes well into into 200mL of low fat milk, soymilk, oat milk or water and low fat natural yoghurt. Place two scoops into a protein shaker or wide-neck bottle and keep this at your work desk or in your bag; add your desired liquid base and shake to dissolve for a no-fuss instant protein drink. Alternatively it makes a great smoothie using the blender, adding in fruit, yoghurt and your choice of liquid.

It is best not to heat the IsoWhey Complete or add to hot liquid as it could affect the product.

Why is it when I open the IsoWhey Complete the container is half full?
IsoWhey protein is very light and settling of the product occurs over time.The container does have the correct weight as per the serving size on the label.

Why are there different scoop sizes?
Please follow the directions on the label of your IsoWhey Complete as serving size does vary between flavours.

Can I take IsoWhey® if I am a diabetic?
IsoWhey protein can be taken by diabetics, as a high quality, high biological value protein. It is a good choice for diabetics who need to carefully manage their food intake.The chromium contained in IsoWhey can help balance blood sugar levels, control sugar cravings and reduce binge eating. Please consult with your doctor before taking IsoWhey.

Can I take IsoWhey® if I am taking blood pressure medication?
Please consult with your doctor before taking IsoWhey. It is best to take the IsoWhey away from medication as some blood pressure medication impacts potassium levels (dietary mineral contained in IsoWhey) and it may be necessary to cut back on potassium containing foods such as bananas, orange juice, sweet potato and avocado. It is recommended to have only one serving per day of IsoWhey.

Can IsoWhey® be taken if I have cancer?
IsoWhey can be taken by cancer patients, as it is full of vitamins,minerals and glutamine which may boost nutritional status. Nutrient repletion is often impaired due to lack of appetite and nausea. It is also easy to mix and digest and thus is gentle to their system. It can also help boost their weakened immune system. Please consult with your doctor to discuss taking IsoWhey.

Is IsoWhey® suitable for coeliacs disease?
Coeliac disease is a reaction to gliadin,gluten protein found in wheat. IsoWhey is gluten free and thus can be taken if you have coeliacs disease. It is recommended to start off with one serving per day of IsoWhey to check for any intestinal sensitivity and build up to the recommended serving. The IsoWhey could be beneficial in boosting nutritional requirements which are often reduced due to bowel lining damage.

Why am I suffering with bloating and gas after taking the IsoWhey®? A change in diet can cause digestive disturbances or highlight issues within the gastrointestinal tract that sometimes need to be addressed such as food intolerances,allergies or dysbiosis. Also introducing a natural diet full of fruit and vegetables, nuts and seeds can also cause disturbances as it may be a higher amount of fibre than usual in the diet. It is recommended to start off with one serving per day of IsoWhey and build up to the recommended serving. It may be best to take the IsoWhey with water, yoghurt and some fruit or an alternative to milk such as rice milk. A good companion product to recommend is the Vitagest as this contains a concentrated source of active friendly bacteria that replenish the good bacteria in the intestinal tract and help restore normal bowel function.

Why am I not losing any weight on the IsoWhey program?

They are most likely not following the IsoWhey weight management program.

Other reasons can be:

  • Poor sleep- Hormonal disturbances impair fat burning and promote fat storage due to lack of sleep. The body looks for another way to find energy and quick fuel such as cakes and biscuits to fill the requirement.
  • Stress - when the body is under stress it makes more of a hormone that actually increases the appetite and stores fat - generally around the mid-section.
  • Hormones influence weight and cravings and any sudden shifts or even mild imbalances can have a huge effect on weight gain.
  • Medications have side effects of which weight gain and gastrointestinal disturbances are common.
  • Water is a natural appetite suppressant and quite often thirst is mistaken for hunger. Advise to drink more water!
  • Weight loss is a shift in personal attitude, a lifestyle change that will work if there is some goal setting. Refer to the Diet Diary in the Weight Management program which can help keep a check on food intake.
  • Quite often there has been a body shape change which can be measured via the waist, or how clothing fits, even though there has been no weight loss which is also significant to the goal.

Can the IsoWhey Complete be taken during pregnancy and breastfeeding?

  • It is safe to use the IsoWhey Complete during pregnancy and breastfeeding as nutritional requirements may increase during this stage of life.
  • It is not recommended as a weight loss supplement. Take one serving per day.
  • Do not use the Isowhey Complete Energy during pregnancy and breastfeeding.